How can we help?

Create your account and organization

Sign in with Google, create a Support Organization, invite your team.

Embed the chat widget

Copy one HTML snippet and you have live chat on any website in minutes.

Understand roles: Owner, Operator, Developer

What each role can do and how to invite team members.

Connect a Telegram bot

Link your bot in Settings → Telegram. Conversations appear in your inbox automatically.

How Telegram threads work

Each ticket gets its own forum topic. Replies sync both ways in real-time.

Customize widget appearance

Change color, position, welcome message, theme, and bubble shape — no code needed.

Widget on mobile

The default snippet is fully responsive. Full-screen on mobile out of the box.

Use the widget on multiple sites

One Organization ID works across all your domains.

AI auto-replies with knowledge base

Gemini answers customer messages automatically using your site content. Set up in Settings → AI.

Conversation summaries

One-click AI summary of any conversation: Issue, Status, and Action in three lines.

Create custom macros

Slash commands that let agents trigger bulk actions. Configured in Admin → Widget Setup.

Auto-translation with DeepL

Every message is translated automatically. Agents see both the original and translation.

Find your API key and Organization ID

Go to Admin → API Keys. Keep your secret key server-side only.

Backend Connect — enrich customer profiles

When a chat opens, Talki calls your backend to pull user data into the operator view.

REST API overview

Tickets, messages, customers, analytics. Authentication with Bearer token.

Plans and pricing

Bootstrapper (free), Growth, and Pro Max. Per-seat billing with a 14-day trial.

Upgrade or downgrade your plan

Manage your subscription in Dashboard → Billing.

Trial period

14 days free on Growth and Pro Max. No credit card required to start.