Customer support that knows your users

B2B helpdesk with deep payment and gaming profile integration. Resolve tickets in seconds — not hours.

2.4M+Tickets resolved
< 3 minAvg. resolution
99.99%Uptime SLA

Testimonials

Trusted by support teams

"Talki cut our resolution time by 60%. Having payment status right in the chat is a game changer — agents never need to switch tabs."

60% faster resolutions
Sarah Jenkins

Sarah Jenkins

Head of Support, Nexus Gaming

"We handle 100k+ conversations a day. The Rust backend holds up perfectly. The Telegram bridge is exactly what our VIP clients needed."

100K+ daily chats
David Chen

David Chen

CTO, Global Tech

"New agents are productive from day one. The interface is clean and the context panel removes all the guesswork from support."

4.9 / 5 CSAT score
Elena Rodriguez

Elena Rodriguez

Customer Success, Acme Corp

Used by teams worldwide

Stripe
Slack
Notion
GitHub
Vercel
Figma
Linear
Intercom
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GitHub
Vercel
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Vercel
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Intercom

Admin dashboard

Full context, right in the chat

Your agents see payment history, game profiles, and ticket status — without leaving the conversation.

Talki — Support Dashboard
Alex Chen
Alex ChenUrgent

Online · #7823

TK
Alex Chen
Can't remember my password
2m ago
Profile loaded · Payment history synced
TK
Hi Alex, I can see your account. Click "Forgot password" on the login page — you'll get an email within 2 minutes.
just now

Core Engine

Everything you need.
Nothing you don't.

Telegram
Telegram plane

Native Telegram Bridge

Connect directly to Telegram. Users chat in their favorite app, while your team manages everything securely from the Talki dashboard.

Zero Lag

Built entirely on Rust and WebSockets. Chats feel instant, UI never blocks.

14ms PING
/refund_order

Powerful Macros

Automate complex actions. Type a slash command to refund, tag, and close simultaneously.

Alex M.VIP

alex@example.com

Context-Rich Profiles

No more tab-switching. See real-time billing status, recent orders, and internal notes directly alongside the active conversation.

Measurable impact

Stop guessing.
Start optimizing.

See exactly where your support bottlenecks are. Talki tracks response times, resolution rates, and customer happiness in real time.

  • Identify agent performance trends
  • Custom SLA breach alerts

Resolution Time

-62%

Average drop in time-to-resolve after 30 days.

CSAT Score

98.5%

Sustained customer satisfaction rating across channels.

Transparent Pricing

Scale without surprises

Starter

For small teams getting started.

$24
/moBilled yearly

Included

  • 3 agents included
  • 2,000 conversations/mo
  • Chat widget
  • File & image sharing
  • Email support
  • Standard SLA
Most Popular

Pro

Advanced tools & scale for growing teams.

$65
/moBilled yearly

Included

  • 15 agents included
  • Payment integration
  • Gaming ID sync
  • Telegram bridge
  • Ticket statuses & assignees
  • Priority support (8h SLA)

Enterprise

Custom infrastructure & dedicated support.

$169
/moBilled yearly

Included

  • Unlimited agents
  • Custom API integrations
  • Dedicated success manager
  • White-label widget
  • 99.99% SLA uptime
  • SAML SSO integration

All plans include a 14-day free trial. No credit card required.