
AI answers the routine tickets, your team handles the rest — across web chat, email, and Telegram, all in one inbox.
No engineers, no week-long setup. From sign-up to first AI reply in minutes.
Drop the widget on your site, forward your support email, or link a Telegram bot.
Talki scans your site to build a knowledge base. The AI starts answering instantly.
Routine tickets get auto-resolved; anything tricky lands in your shared inbox.
From the first customer message to a resolved ticket — Talki has the tools.
Telegram, web chat & email in a single queue. Your whole team sees every conversation — assign, reply, resolve without switching apps.
Need the invoice for March
How do I add a teammate?
Thinking about the Pro plan
Resolves tickets end-to-end from your knowledge base. 24/7, escalates when unsure.
DeepL translates both ways. Support any language without leaving the inbox.
Pull plan, MRR & custom fields from your database into every ticket via Backend Connect — no CRM tab, no copy-paste.
emma@company.io
A slash command to refund, tag & close — several actions in one keystroke.
Customers DM your bot, you answer from the dashboard. No bot-juggling.
Point Talki at your docs. The AI reads the ticket, replies from your knowledge base, and closes or escalates — automatically.
1m 42s
Avg first reply
92%
Resolution rate
61%
AI resolved
4.8
CSAT
Response time, resolution rate, AI share, and a live activity feed — see how your support is doing at a glance.
Growth
Growing teams
€9/seat/mo
Minutes. Drop the chat widget snippet on your site, forward your support email, or connect a Telegram bot — then point the AI at your docs and it starts answering right away. No engineers required.
Spin up Talki in minutes. No credit card, 7 days free.