AI-Native Helpdesk

Support
that flies
faster.

Talki combines AI and human intelligence to resolve tickets faster, understand every conversation, and scale support without limits.

Start free trial
7-day free trial
No credit card required
Talki - B2B AI Helpdesk: Resolve tickets from your phone | Product Hunt

Plugs into the tools your team already uses

TelegramSlackStripeWhatsAppDiscordWebhooksTelegramSlackStripeWhatsAppDiscordWebhooks

Core Engine

Talki gives you everything.
Nothing you don't.

AI helpdesk, Telegram support, ticket automation — all in one platform.

Telegram
Telegram

Native Telegram Bridge

Connect directly to Telegram. Users chat in their favorite app, while your team manages everything securely from the Talki dashboard.

Zero Lag

Built on Rust and WebSockets. Chats feel instant, UI never blocks.

14ms PING
Bonjour, j'ai un problème…
Hello, I have a problem…

DeepL Translation

Support customers in any language without switching tools.

AI Summary
Issue:
Status:
Action:

Gemini AI Summary

New in 0.9

One click to understand any conversation. Talki Assistant instantly summarises the issue, current status, and next action — so you resolve faster.

/refund_order

Powerful Macros

Automate complex actions. Type a slash command to refund, tag, and close simultaneously.

Customer profile example
Alex M.VIP

alex@example.com

Context-Rich Profiles

No more tab-switching. See real-time billing status, recent orders, and internal notes directly alongside the active conversation.

More Time for What Matters

Automate the routine.
Elevate your team.

AI-powered helpdesk automation for Telegram support and free trial teams.

Let Talki handle repetitive tasks and surface what really matters — so your team can focus on impactful conversations.

Learn more
Talki bird soaring past a green-lit rock

The workspace

Full context, right in the chat

Your agents see payment history, customer profiles, and ticket status — without leaving the conversation.

TalkiSupport
Alex Chen
Alex ChenUrgent

Online · #7823

TK
Alex Chen
Can't remember my password
2m ago
Profile loaded · Payment history synced
TK
Hi Alex, I can see your account. Click "Forgot password" on the login page — you'll get an email within 2 minutes.
just now

Measurable impact

Stop guessing.
Start optimizing support.

See exactly where your support bottlenecks are. Talki tracks response times, resolution rates, and customer happiness in real time — across every channel you connect.

  • Spot agent performance trends as they happen
  • Custom SLA breach alerts before customers complain
  • Export raw data — own your own metrics

Resolution Time

Median time-to-resolve, broken down by channel, agent, and tag.

CSAT & Volume

Post-conversation ratings alongside ticket volume — see how load affects quality.

Live activity feed
Streaming

Transparent Pricing

Start free. Scale without surprises.

7-day free trial on every plan. Per-seat billing — pay only for active agents.

Bootstrapper

Free forever for solo builders.

Free

Included

  • 1 agent
  • 100 conversations / mo
  • Chat widget
  • File sharing
  • Talki branding
Most Popular

Growth

For growing support teams.

$9
/seat/mo

Included

  • Unlimited agents
  • Unlimited conversations
  • 500 Talki Assistant requests / mo
  • Telegram bridge
  • No branding

Pro Max

Full AI automation for high-volume teams.

$19
/seat/mo

Included

  • Everything in Growth
  • Unlimited Talki Assistant
  • AutoPilot AI agent
  • Desktop app
  • €0.15 per AI resolution

7-day free trial on paid plans. No credit card required.