SUPPORT ON AUTOPILOT.

AI answers the routine tickets, your team handles the rest — across web chat, email, and Telegram, all in one inbox.

7-day free trialNo credit cardLive in minutes
Talki Inboxlive
How do I add teammates to my account?
Plugs into your stack
TelegramSlackStripeWhatsAppDiscordWebhooks
How Talki works

Live in three steps

No engineers, no week-long setup. From sign-up to first AI reply in minutes.

Step 1

Connect a channel

Drop the widget on your site, forward your support email, or link a Telegram bot.

Step 2

Point AI at your docs

Talki scans your site to build a knowledge base. The AI starts answering instantly.

Step 3

Agents handle the rest

Routine tickets get auto-resolved; anything tricky lands in your shared inbox.

Everything in the box

One platform. every job covered

From the first customer message to a resolved ticket — Talki has the tools.

One shared inbox

Telegram, web chat & email in a single queue. Your whole team sees every conversation — assign, reply, resolve without switching apps.

Marco D.Telegram

Need the invoice for March

Emma R.Web

How do I add a teammate?

Liam W.Email

Thinking about the Pro plan

AutoPilot AI agent

Resolves tickets end-to-end from your knowledge base. 24/7, escalates when unsure.

Read ticket & context
Reply from knowledge base
Close or escalate

Built-in translation

DeepL translates both ways. Support any language without leaving the inbox.

Bonjour, j'ai un problème…
Hello, I have a problem…

Your customer data, in the ticket

Pull plan, MRR & custom fields from your database into every ticket via Backend Connect — no CRM tab, no copy-paste.

ER
Emma ReyesPRO

emma@company.io

MRR$480
CompanyCompany Inc.
Signed upJan 2024

One-line macros

A slash command to refund, tag & close — several actions in one keystroke.

/refund
refund ordertag billingclose ticket

Telegram-native

Customers DM your bot, you answer from the dashboard. No bot-juggling.

@your_support_botlive
Talki Assistant

It resolves tickets,
not just deflects them

Point Talki at your docs. The AI reads the ticket, replies from your knowledge base, and closes or escalates — automatically.

  • Scans your website to build a knowledge base
  • Reads ticket + customer context
  • Replies, then closes or escalates
Talki Assistantonline
How do I add teammates to my account?
Open Settings → Team → Invite, paste their email, and they'll get a link right away. 🎉
⚡ Resolved in 4 seconds

1m 42s

Avg first reply

92%

Resolution rate

61%

AI resolved

4.8

CSAT

Know what's working

Metrics that actually move

Response time, resolution rate, AI share, and a live activity feed — see how your support is doing at a glance.

Real-time, no setup required.
Simple pricing

Pay per seat. Nothing hidden.

Bootstrapper

For solo builders

Free

  • 1 agent
  • 100 chats / mo
  • Chat widget
Choose Bootstrapper
Most popular

Growth

Growing teams

€9/seat/mo

  • Unlimited agents
  • 500 AI resolutions / mo
  • Telegram bridge
Choose Growth

Pro Max

Full automation

€19/seat/mo

  • 2,000 AI resolutions / mo
  • AutoPilot AI
  • Desktop app
Choose Pro Max
FAQ

Questions? answered

Minutes. Drop the chat widget snippet on your site, forward your support email, or connect a Telegram bot — then point the AI at your docs and it starts answering right away. No engineers required.

Ready to put support
on autopilot?

Spin up Talki in minutes. No credit card, 7 days free.