Quick start

Sign up at talki.tech/login with Google. The onboarding flow takes under 60 seconds — you'll name your support organization and land on your Inbox.

In your Console, go to Admin → API Keys. You'll see two values — copy both:

• orgId — your organization's unique identifier (a UUID like 550e8400-e29b-41d4-a716-446655440000)
• apiKey — a public key used to authenticate the widget (safe to put in frontend code)

Paste this before the closing </body> tag. Replace the placeholder values with your real credentials.

<!-- Talki Widget -->
<script>
  window.TalkiConfig = {
    orgId: 'YOUR_ORG_ID',
    apiKey: 'YOUR_PUBLIC_API_KEY',
  };
</script>
<script src="https://cdn.talki.tech/widget.js" async></script>

The script loads asynchronously — it won't block your page. The chat button appears in the bottom-right corner once it loads.

If your users are logged in, pass their identity so operators immediately see who's writing — no need to ask for a name or email.

window.TalkiConfig = {
  orgId: 'YOUR_ORG_ID',
  apiKey: 'YOUR_PUBLIC_API_KEY',
  // Pass logged-in user identity so operators see who's writing
  identity: {
    userId: currentUser.id,
    name: currentUser.name,
    email: currentUser.email,
  },
};

For full customer data enrichment (plan, MRR, custom fields) see Backend Connect.

No re-deploy needed. Go to Admin → Widget Setup and configure:

• Brand color and logo
• Welcome message and bot name
• Position (bottom-right or bottom-left)
• Theme (auto / light / dark)

For full parameter reference see the Widget embed docs.